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Sept. 14, 2016, 9:13 a.m. -  Merwinn

#!markdown People are willing to pay more for good service. <http://www.businessinsider.com/just-how-important-is-customer-service- australian-customer-insights-study-finds-it-to-be-critical-2011-8> It's the same reason WB is usually in top of the ski resort list; customer service.

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